Privacy Policy

Last updated: June 3, 2026

This Privacy Policy explains how ParkPass ("we", "us", "our") collects, uses, and protects your information when you use our guest parking management platform.

1. Information We Collect

  • Account details: name, phone number, email, flat number, society details.
  • For society admins: society documents, registration proof, and ID proof.
  • Booking details: guest name, vehicle number, booking times.
  • Payment details: wallet transactions (processed securely via our payment partner; we do not store card details).
  • Usage data: app activity, device, and log information.

2. How We Use Your Information

  • To create and manage your account.
  • To process bookings, payments, wallet transactions, and the society earnings split.
  • To send notifications, reminders, and important updates via email and WhatsApp/SMS.
  • To provide customer support and improve our services.
  • To comply with legal obligations.

3. Sharing of Information

  • With your society administrator (for residents) for parking management.
  • With our payment partner (Razorpay) to process transactions.
  • With service providers for notifications and hosting.
  • We do not sell your personal data to third parties.

4. Data Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is fully secure.

5. Data Retention

We retain your data as long as your account is active or as required for legal and accounting purposes.

6. Your Rights

You may request access, correction, or deletion of your data by contacting us.

7. Changes to This Policy

We may update this policy from time to time. Continued use of the platform means you accept the updated policy.

8. Contact Us

For any questions, email: support@interestbudsolutions.com