Refund & Cancellation Policy
Last updated: June 3, 2026
1. Wallet Top-Ups
- Money added to your wallet is stored as balance for booking parking spots.
- Wallet balance is non-transferable.
2. Booking Cancellations
- If you cancel a booking before the start time, the booked amount is refunded back to your wallet balance.
- The held buffer amount is also released back to your wallet.
- Cancellations after the start time may not be eligible for a refund, as the spot was reserved for your use.
3. Overstay Charges
Overstay charges are non-refundable as they reflect actual extended usage of the parking spot.
4. Unused Buffer
Any unused buffer amount held for a booking is automatically refunded to your wallet after the booking is completed.
5. Wallet Withdrawals (Residents)
Refunds are credited to your wallet balance, not directly to your bank, unless otherwise stated.
6. Society Earnings & Withdrawals
Societies can withdraw their earned balance to their registered bank account. Withdrawals are subject to processing time and applicable fees.
7. Failed Payments
If money is deducted but not credited to your wallet due to a technical error, it will be refunded to the original payment method within 5-7 business days.
8. Disputes
For any refund-related concern, contact support@interestbudsolutions.com with your booking details.
9. Changes
We may update this policy from time to time.